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Project Director


Sydney, NSW, AU

Req ID:  1697
Level of experience:  Executive
Remote:  No
Travel Required:  0%-25%

• Lead one or more projects through all phases of the Ellucian Implementation Methodology from initiation/planning through the execution and delivery of the contract concluding with project transition and close, ensuring a successful project.
• Develop and maintain effective working relationships with team members, client stakeholders, and peers.
• Apply Project Management disciplines such as quality, risk, resource, and change management while being accountable for meeting the time, cost, and scope of each project.

o Communicate the plan, roles, constraints, milestones, and critical path to all team members and project stakeholders. 

o Understand and apply standard project management and delivery methodology and project tracking standards in order to build effective plans and deliver quality solutions. 

o Scale the project management role and deliverables based on the client contract and project classification tier. 

• Anticipate and mitigate risks and identify opportunities.
• Lead project team status meetings to ensure the project milestones are met and dependencies are tracked.
• Manage activities of customer and resources to deliver a fully integrated solution.
• Act as a shared point of contact between internal and external stakeholders. 

o Proactively and timely coordinate and communicate project activities to all involved parties.

o Provide management with an articulate summary of project status. 

• Facilitate discussions with appropriate leadership and key sponsors to negotiate key decisions related to the triple constraints (time, cost, scope) while maintaining excellent customer satisfaction. 

o Build and maintain positive professional relationships and functions as the change agent for customers.

• Manage all resources when project turnaround situations occur. Lead cross-functional team resolutions to mitigate project risks and issues.
• Provide timely and constructive performance feedback regarding resources assigned to projects.
• Improve team dynamics and performance by building team cohesiveness through leadership, mentoring, and motivating in order to facilitate cooperation, ensure project efficiency, and boost morale.
• Ensure various operational elements that affect financial and resource forecasts are on track; including but not limited to: 

o Up-to-date accuracy of all project plans for the duration of the project

o Customer satisfaction 

o Accurate revenue recognition, which requires timely review and approval of time sheets, expense reports, billing request documents, and credit requests. 

• Accomplish project goals within a matrix-management environment.
• Assist Customer Relations team in developing solutions by providing knowledge and expertise during the sales cycle (this may include the ability to sell the value of project management services).
• Identify business growth opportunities by applying knowledge of higher education’s industry, business processes, and software products.
• Guide and mentor less experienced Project Managers
• Develop methods, techniques, and evaluation criteria for obtaining results.

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