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Senior Product Manager (Remote)

Location: 

Reston, VA, US

Req ID:  2171
Level of experience:  Management/Sr. Management
Remote:  Yes
Travel Required:  0%-25%

At Ellucian, we’re motivated by a mission. Higher education is facing profound change. Shifting demographics and cultural perceptions, combined with declining support and rising expectations, are forcing colleges to do more with less. That’s where we come in. As true believers in the power of education to transform lives, we’re dedicated to helping all our customers thrive—not just survive—in these challenging times by transforming their institutions from the traditional paper-based colleges of yesterday to the agile, connected campuses of today. From cloud solutions built on world-class infrastructure to powerful analytics that drive successful planning, we lead the industry in building enterprise-class solutions tailored to institutions around the world.

 

Our passion and commitment for learning and continuous improvement drive us internally, too. From professional development to flexibility and work-life balance, we give our global employees the tools they need to succeed so we can all grow together.

 

Position Overview:

 

Ellucian is seeking a Sr. Product Manager to join the Ethos Platform team. Individual should be innovative, hands-on and driven to delight customers. Working closely with customers to understand emerging challenges, this person will drive new value and innovation in the Ellucian Ethos Platform.

 

The Sr. Product Manager will collaborate with Ellucian R&D to deliver high-value and highly reliable solutions, while engaging across Ellucian teams to ensure customer and product success.

 

Responsibilities:

 

  • Own the product backlog and roadmap
  • Collaborates with customers to understand challenges
  • Write user stories to capture personas, value and outcomes
  • Prioritize development activities to continuously deliver value to customers
  • Work collaboratively with R&D to build roadmaps and plan releases
  • Evangelize for the product through in-person and virtual presentations and engagements
  • Support sales process with product expertise
  • Collaborate with solution success team, comprised of leaders across all phases of the customer journey, to achieve successful customer adoption, value realization, satisfaction and overall solution health

 

Qualifications:

 

  • 5 years experience in Product Management or in comparable role
  • Experience with enterprise integration strategies and APIs
  • Outstanding communication skills, written and verbal
  • Abiilty to communicate with technical and non-technical audiences
  • Curious, willing to ask questions and take feedback, and driven to delight customers
  • Outcome-focused, with customer value always in mind
  • Ability to simplify complex challenges and technologies into simpler outcomes and stories to drive shared understandings
  • Able to confidently demonstrate products, present, and influence senior management, and other internal or external stakeholders
  • Experience communicating product vision and decisions across geographically distributed teams
  • Process-oriented decision-maker who relies on data
  • Ability to balance conflicting priorities and work independently
  • #LI-JM1

Ellucian provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Ellucian complies with all laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.  Ellucian expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Ellucian employees to perform their job duties may result in discipline up to and including discharge.

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