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Senior HR Operations Specialist


Reston, VA, US

Req ID:  1634
Level of experience:  Senior Level
Remote:  No
Travel Required:  0%-25%

Employee Type:  Full - Time 




Ellucian designs technology that powers the educational mission of colleges and universities around the world. Inspired by that goal, Ellucian employees thrive as part of a high-performing global team committed to delivering a modern, connected, industry-leading experience for today’s students and higher education institutions. More than 2,500 institutions in 50 countries around the world look to Ellucian for the ideas and insights that will move education forward, helping people everywhere discover their futures through learning.



Ellucian is looking for a Senior HR Operations Specialist to oversee the on-boarding process for domestic and global new employees. The ideal candidate will be customer service, team-oriented, with a solutions mindset, willing to do what is necessary for an exceptional candidate experience. The Ops Specialist will interact with all levels within the organization in order to execute the onboarding process and triage tickets in the HR Service Center as well as support special projects.


If you want to be part of the company everyone wants to work with and for, fuel contagious passion, be admired by our customers, community and employees for being wildly innovative and fiercely confident in our ability to deliver—and having lots of fun along the way, we are looking for YOU.


Essential Duties and Responsibilities:


  • Generate and prepare weekly and monthly HR Operations reports, dashboards and support ad-hoc basic report requests
  • Improve on existing People Team processes and systems through gap analysis for enhanced efficiency, effectiveness, and service, as well as programs improvements to meet Ellucian’s HR goals
  • Assist with developing and delivering all HR Operations metrics to include Onboarding, and the HR Service Center
  • Develop strong relationships with domestic and international recruiters and HR Business Partners
  • Manage the entire onboarding lifecycle from gathering mandatory new hire forms, successful completion of background check, drug screening, and I-9 verification
  • Maintain employee files to ensure compliance
  • Coordinate with IT, facilities, benefits, and payroll during onboarding, to ensure an exceptional new hire experience.
  • Assist in Affirmative Action/EEO projects as needed
  • Lead, manage, or support other People Team projects and tasks as identified




  • College degree or three-to-five years experience in a corporate or agency recruitment environment
  • Experience with Microsoft Office Suite and Outlook
  • Experience with HR Management Systems (HRMS or HRIS) is preferred, with SAP SuccessFactors experience being HIGHLY desired
  • Strong solutions mindset, customer service orientation, interpersonal skills, and a positive attitude
  • Ability to be detail oriented, juggle multiple priorities, projects and tasks at once
  • Ability to demonstrate resourcefulness, perseverance and problem-solving skills
  • Ability to manage confidential data with a strong sense of integrity, as well as sound judgment, awareness and business ethics
  • A resilient “can-do” attitude




Ellucian provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Ellucian complies with all laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.  Ellucian expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Ellucian employees to perform their job duties may result in discipline up to and including discharge.

Nearest Major Market: Washington DC

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