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Senior Cloud Engineer - Windows Server Administration, SQL Server, IIS (REMOTE) 1


Reston, VA, US

Req ID:  2152
Level of experience:  Senior Level
Remote:  Yes
Travel Required:  0%-25%

Employee Type:  Full - Time 


At Ellucian, we’re motivated by a mission. Higher education is facing profound change. Shifting demographics and cultural perceptions, combined with declining support and rising expectations, are forcing colleges to do more with less. That’s where we come in. As true believers in the power of education to transform lives, we’re dedicated to helping all our customers thrive—not just survive—in these challenging times by transforming their institutions from the traditional paper-based colleges of yesterday to the agile, connected campuses of today. From cloud solutions built on world-class infrastructure to powerful analytics that drive successful planning, we lead the industry in building enterprise-class solutions tailored to institutions around the world.


Our passion and commitment for learning and continuous improvement drive us internally, too. From professional development to flexibility and work-life balance, we give our global employees the tools they need to succeed so we can all grow together.



We are looking to fill this role within the next 3 – 6 months and are looking to build a pipeline of qualified Cloud Engineers who may be interested in this exciting opportunity.


Essential Duties and Responsibilities:


  • Ensure availability and performance of Microsoft Dynamics CRM based technologies including SQL Database, IIS Website, Windows Server, ERP and eCommerce integration and any required technologies in support of the Ellucian eCRM suite.
  • Work with software developers and DevOps teams on building and maintaining tools and scripts enabling continuous deployment from the DevOps pipeline
  • Monitor and optimize system performance based on Ellucian and industry standards
  • Support for client issues including but are not limited to performance, communication, networking, integration and application.
  • Understanding the underlying deployment of the entire Dynamics CRM solution including but not limited to Application, DB, Web Server, Active Directory, Internet Facing Deployment, ADFS, and single sign-o
  • Design and documentation of deployment architecture, processes, and tools




  • 5+ years experience with: Microsoft Windows Server, Microsoft SQL Server and SQL Server Reporting Services, IIS, AD, and ADFS in a 24x7x365 operational environment with contractually defined SLAs
  • 2+ years experience with AWS deployments, certifications preferred (experience with other Cloud providers may be considered)
  • Experience with performance analysis and optimization using APM tools such as AppDynamics or NewRelic
  • Team-oriented individual who values opportunities to build the skills and capabilities of others
  • Experience working in a global environment with remote managers and staff
  • Superior verbal and written skills
  • Nice to have: Dynamics CRM


Ellucian provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Ellucian complies with all laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.  Ellucian expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Ellucian employees to perform their job duties may result in discipline up to and including discharge.

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