Share this Job
Apply now »

Network Engineer

Location: 

Mount Laurel, NJ, US

Req ID:  1609
Level of experience:  Mid-Career
Remote:  No
Travel Required:  0%-25%

Employee Type:  Full - Time 

 

 

 

Ellucian designs technology that powers the educational mission of colleges and universities around the world. Inspired by that goal, Ellucian employees thrive as part of a high-performing global team committed to delivering a modern, connected, industry-leading experience for today’s students and higher education institutions. More than 2,500 institutions in 50 countries around the world look to Ellucian for the ideas and insights that will move education forward, helping people everywhere discover their futures through learning.

 

 

Description of Job Duties:

•    Provide end users with systems technical support. Establish AD user profile, AD user environments, and directories/shares for end users.
•    Set up, maintain network operations, and provide assistance to the Network Manager and network team.
•    Assist in performing configuration of network components (e.g., routers, switches, etc.) and maintain network services (i.e., connectivity and access).
•    Collaborate with other network personnel to troubleshoot, isolate, and diagnose network problems with limited system-wide impact. Review possible solutions proposed by network team.
•    Assist in resolving all network issues to ensure continuity of network operations. Collectively implement solutions, which have broad implications for the entire network.
•    Assist in using monitoring tools to capture and analyze network traffic, maintain uptime, generate usage reports, and spot trends.  
•    Upgrade network and server hardware and software components as required.
•    Create and maintain documentation and diagrams as needed when assets are added or removed.
•    Configure server and network functions in support of complex user/application needs (e.g., video conferencing, voice over IP, etc.).
•    Participate in developing strategic plans for improving and/or maintaining network.
•    Assist in all network server backup procedures.
•    Assist in monitoring security of network, provide appropriate user access, and detect any attempted intrusions to network.
•    Install and test necessary software and hardware in accordance with standards-based settings and Ellucian Change Management processes.


Required Skills/Knowledge/Experience:

•    Customer-Focused Mindset - must have exceptional customer-service skills and make customer satisfaction the highest priority
•    Google Applications Suite
•    Microsoft Active directory (User/Computer Account Admin, Group Policies
•    Strong organizational/project management skills.
•    Strong communication skills.
•    MS Office suite proficiency
•    CommVault Backup system
•    Able to lift up to 50 lbs and install network equipment


Desired Skills/Knowledge/Experience:

•    Linux administration and configuration
•    Knowledge of VOIP telephony
•    Microsoft SCCM
•    Cisco Networking equipment
•    Associate’s degree or equivalent from a technical school; 5 or more years related experience and/or training; or equivalent combination of education and experience.
•    Knowledge of Higher Education business practices and procedures.
•    Certifications: A+ / Net + / Microsoft networking / Cisco

 

Ellucian provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Ellucian complies with all laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.  Ellucian expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Ellucian employees to perform their job duties may result in discipline up to and including discharge.


Nearest Major Market: Philadelphia

Apply now »