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Colleague Student ERP Consultant


Miami Gardens, FL, US

Req ID:  1565
Level of experience:  Mid-Career
Remote:  No
Travel Required:  0%-25%

Employee Type:  Full - Time 




Ellucian designs technology that powers the educational mission of colleges and universities around the world. Inspired by that goal, Ellucian employees thrive as part of a high-performing global team committed to delivering a modern, connected, industry-leading experience for today’s students and higher education institutions. More than 2,500 institutions in 50 countries around the world look to Ellucian for the ideas and insights that will move education forward, helping people everywhere discover their futures through learning.



The Colleague Business Analyst’s main role is to consult with end users, understand and optimize business processes and to assist them in becoming more efficient and effective utilizing the Colleague ERP system driving student success. This position reports to the Director, Application Services.


Day to Day Responsibilities:

•           Provides functional and technical assistance by responding to inquiries regarding errors, problems, or questions with programs, processes, and reporting

•           Provides functional business process analysis and redesign assistance by partnering with customer business units and appropriately recommending efficiencies and improvements

•           Troubleshoots errors and issues encountered by end users and provides resolution to solve issue to client’s satisfaction

•           Analyzes code to find causes of errors and revises programs as required to meet industry best practice solutions.

•           Partners with manager, site TM staff, and client end users to gather requirements about business process flow, application intent, functions, features, data, input, and output requirements, internal and external checks and controls, hardware and operating system environment, and interfaces with other systems.

•           Creates test transactions and runs tests to find errors and confirm program meets specifications

•           Assists client with identifying data integration points and functional dependencies within the Colleague ERP system and to third party systems.

•           Advises on key communications needs for Colleague modules and maintenance upgrades and provides input and direction for remote Colleague resources.

•           Serves as a resource in the areas of client/server architecture, relational data base design, networking and communications, systems analysis, systems programming, systems administration, document imaging, job scheduling or a combination of specialties.

•           Works closely with project management and remote technical teams to support successful deployment of initiatives and business process analysis efforts

•           Works with client to develop functional requirements and data mapping specifications.

•           Creates and Updates ticket tracking system (ServiceNow) with pertinent information

Writes and maintains documentation of changes to computer code, programs, and functional specifications


Requirements:  Position Requirements:

•           Bachelor’s degree from four-year college or university; or at least five years related experience and/or training; or equivalent combination of education and experience preferred.

•           5+ years of experience and expert functional/technical knowledge in the Colleague ERP application

•           Experience and expertise with Business Objects, Crystal Reports

•           Knowledge and experience with MSSQL, T-SQL, and/or other data related reporting tools

•           Thorough technical knowledge in development of methodologies, design and implementation

•           Understanding of specialty areas such as client/server architecture, relational data base design, document imaging, job scheduling, systems administration or a combination of areas.

•           Effective skills in research and analysis, project planning and implementation.

•           Good understanding of entire development and implementation process, including specification, documentation, and quality assurance

•           Understanding of higher education related business processes in one or more of these areas: Finance, Student Registration, Student Admissions, Financial Aid, Human Resources/Payroll, or Institutional Development

•           Strong interpersonal communication skills and the ability to maintain effective working relationships with clients, co-workers, and vendors

•           Excellent decision-making, time-management, and planning skills

•           Customer-centric approach to problem-solving

•           Experience working with clients to gather requirements for developing software

•           Must be a self-starter and motivated to move projects forward

•           Ability to manage competing priorities in a highly demanding environment


Desired Skills

•           Colleague Functional Experience including Core, WebAdvisor, e-Advising, Finance, AP, Budget, Purchasing, FixedAssets, Web solutions, Financial Aid, HR, Payroll, Web Time Entry, Dashboards, and typical Reporting tools.

•           Experience with Ellucian Recruiter, Ellucian Portal, Ellucian Ethos Identity/Integration, Ellucian Mobile


Ellucian provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Ellucian complies with all laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.  Ellucian expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Ellucian employees to perform their job duties may result in discipline up to and including discharge.

Nearest Major Market: Miami

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