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Desktop Engineer


Malvern, PA, US

Req ID:  1397
Level of experience:  Mid-Career
Remote:  No
Travel Required:  0%-25%

Ellucian designs technology that powers the educational mission of colleges and universities around the world. Inspired by that goal, Ellucian employees thrive as part of a high-performing global team committed to delivering a modern, connected, industry-leading experience for today’s students and higher education institutions. More than 2,500 institutions in 50 countries around the world look to Ellucian for the ideas and insights that will move education forward, helping people everywhere discover their futures through learning.



Ellucian is seeking a talented desktop engineer who has a diverse technical background and enjoys problem solving while working in a team environment. This role will also serve as a subject matter expert, technology consultant and trusted advisor for the various business units at Ellucian.

The desktop engineer’s role specifically emphasizes the management and administration of all aspects of Ellucian’s desktop environment. The position is responsible for the development, delivery, and management of standard Windows/Mac desktop operating systems, application configuration and software deployments from an enterprise perspective. The desktop engineer will develop the services that make up the desktop engineering environment - including System Center Configuration Manager, IBM BigFix, JAMF Pro, Symantec Endpoint Protection, MBAM/BitLocker, and Microsoft Group Policy. 

The desktop engineer also assists with Ellucian’s account administration by leading automation efforts through scripting (Powershell, Python, Perl) and the implementation and development of tools including SailPoint IdentityNow. The position is responsible for user administration in Microsoft Active Directory and management of applications, services, data, devices and user across Microsoft 365 services. Additionally, the desktop engineer will assist with the management and administration of based virtual desktop and application delivery and software licensing.

Minimum Qualifications:


  • Bachelor degree from an accredited college or university, or an equivalent combination of education and experience within information technology


  • 3+ years as a desktop engineer working with Windows and MacOS operating systems, user account administration, software deployment and license management in a mid-size to large enterprise organization.
  • Experience and in-depth knowledge of deploying, integrating, configuring, and securing Windows workstation, SCCM/BigFix imaging, and Active Directory Group Policy
  • In-depth knowledge of Microsoft 365 and management of applications, services, data, devices and user across Microsoft 365 services.
  • Experience automating processes using programming\scripting languages Windows PowerShell, Python, and Perl
  • Experience with cloud-based virtualization in a mid-size to large enterprise environment


  • MS Certifications – MCSA Universal Windows Platform, Windows 10, and/or Office 365
  • Experience with macOS, JAMF, VDI, scripting, Microsoft Azure, Office 365, BitLocker and Amazon Web Services
  • Excellent oral and written communications
  • #LI-JM1



Career Function : Information Technology / Security 

Career Level : Mid-Career 

Hiring Manager Name: Kevin Zinck 

Recruiter Name: Jake Meer 

Employee Class: Regular Employee 

Remote: No 

Travel Required: 0%-25% 



Ellucian provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Ellucian complies with all laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.  Ellucian expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Ellucian employees to perform their job duties may result in discipline up to and including discharge.

Nearest Major Market: Philadelphia