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Accounting & Accounts Receivable (Bilingual - Spanish & English)


Malvern, PA, US

Req ID:  1866
Level of experience:  Mid-Career
Remote:  No
Travel Required:  0%-25%

At Ellucian, we’re motivated by a mission. Higher education is facing profound change. Shifting demographics and cultural perceptions, combined with declining support and rising expectations, are forcing colleges to do more with less. That’s where we come in. As true believers in the power of education to transform lives, we’re dedicated to helping all our customers thrive—not just survive—in these challenging times by transforming their institutions from the traditional paper-based colleges of yesterday to the agile, connected campuses of today. From cloud solutions built on world-class infrastructure to powerful analytics that drive successful planning, we lead the industry in building enterprise-class solutions tailored to institutions around the world.

Our passion and commitment for learning and continuous improvement drive us internally, too. From professional development to flexibility and work-life balance, we give our global employees the tools they need to succeed so we can all grow together.



**Bilingual - Spanish Skills Required**


Position Responsibilities


  • The ideal candidate will add value by owning and managing a customer portfolio including the collection of outstanding accounts receivable.
  • Follow the company designed process for customer invoice escalation and resolution.
  • Work with customers to timely resolve credits and unapplied cash balances.
  • Work with internal teams to research and resolve invoice discrepancies and disputes.
  • Perform customer master data updates for their customer portfolio within the finance system.
  • Provide excellent customer service by possessing the ability to research, resolve and respond to customer invoice inquiries and disputes accurately and timely.
  • Send monthly escheat notices to customers within assigned portfolio as required and follow up for resolution of aged customer credits.
  • Reports to Accounts Receivable Manager

Position Requirements

  • Successful candidate must be bi-lingual (verbal and written) in English and Spanish languages.
  • Execution: Completes all assignments in a timely basis. Escalates issues in a proactive manner and has a strict attention to detail. 
  • Must be well organized and possess the ability to work well independently as well as communicate with cross functional team members to drive cash collections.
  • Analytical/Problem Solving: Demonstrates the ability to use critical thinking to solve new problems and challenges as they arise.
  • Communication & Customer Service: Is able to communicate proactively and effectively to a wide range of audiences. Conflict resolution and diplomacy skills are key.
  • Self-Management: Demonstrates the ability to prioritize multiple tasks effectively to meet a schedule of deadlines.
  • Minimum of 3 years of relevant work experience preferred.
  • Experience utilizing a leading ERP (i.e. SAP, Oracle, etc.), and collections software preferred.
  • The candidate must be proficient in Microsoft Excel and Word.
  • Bachelor’s degree in Accounting or equivalent work experience is preferred.
  • #LI-JM1

Ellucian provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Ellucian complies with all laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.  Ellucian expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Ellucian employees to perform their job duties may result in discipline up to and including discharge.

Nearest Major Market: Philadelphia

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