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Audio Visual Technician (AMX / Crestron)


Las Vegas, NV, US

Req ID:  2036
Level of experience:  Mid-Career
Remote:  No
Travel Required:  0%-25%

Employee Type:  Full - Time 


At Ellucian, we’re motivated by a mission. Higher education is facing profound change. Shifting demographics and cultural perceptions, combined with declining support and rising expectations, are forcing colleges to do more with less. That’s where we come in. As true believers in the power of education to transform lives, we’re dedicated to helping all our customers thrive—not just survive—in these challenging times by transforming their institutions from the traditional paper-based colleges of yesterday to the agile, connected campuses of today. From cloud solutions built on world-class infrastructure to powerful analytics that drive successful planning, we lead the industry in building enterprise-class solutions tailored to institutions around the world.


Our passion and commitment for learning and continuous improvement drive us internally, too. From professional development to flexibility and work-life balance, we give our global employees the tools they need to succeed so we can all grow together.



The successful candidate will add value by:

  • Being responsible for planning and overseeing delivery, setup, operation, and retrieval of audiovisual equipment used for conferences and events.
  • Coordinating pre-production and production planning activities; conducts field-based video production which involves interacting with clients and operating all portable video and audio equipment; transports and sets up lighting and audio equipment as required; provides limited troubleshooting and maintenance of field production equipment
  • Creating an inventory and a preventative maintenance program to service all audiovisual equipment. Promote a quality level of service to clients through an efficient audiovisual setup.
  • Developing a good rapport with all faculty and staff using learning technologies, especially mediated classrooms by communicating implementations, modifications and enhancements.
  • Working with and training Work-Study Students to be a part of the audiovisual/media services team.
  • Maintaining current documentation on the various functional responsibilities within the audiovisual/media services team.
  • Planning and overseeing delivery, setup, operation and retrieval of audiovisual equipment in response to daily scheduled requirements and accurately update assigned work in a timely manner.
  • Working with faculty and staff to ensure they are comfortable utilizing equipment, software, and manuals.
  • Troubleshooting technology issues as they arise for the campus mediated classrooms.
  • Keeping manager informed of all issues related to audiovisual equipment and mediated classrooms/other related technologies and assists other staff members in creating and modifying manuals and documentation related to audiovisual and mediated classrooms/other related technologies.
  • Must be well organized with the ability to work independently and in groups.
  • Good written and verbal communication skills.
  • Be able to lift equipment weighing 50 pounds from the floor to a desk or across the room 10-20 feet away.
  • Candidate must be flexible to be able to work day or evening shifts. The candidate will be required to have a vehicle and be able to travel between campuses and event locations as needed throughout the day.
  • Other duties as assigned.


Required Skills/Knowledge/Experience:

  • Preventive maintenance and equipment replacement
  • Maintaining statistics of equipment usage and location of equipment
  • The demonstrable familiarity of Windows and Mac OS, as well as Video Conferencing technologies, and various control systems
  • Support of all events requiring audio/visual and computing technology
  • Familiarity with operation of LCD projectors, video players, sound systems, cameras, recording systems, and additional media equipment such as audio mixers and lighting boards
  • Set up of controls production equipment, such as cameras, lights, microphones and microphone booms, and recording equipment, in classrooms and at locations outside on campus, to record events, meetings or classes


Desired Skills/Knowledge/Experience:

  • Experience working in a complex networked computing environment
  • Strong customer service skills via email, phone, and in-person delivery
  • Experience working at all levels of stakeholders in the higher ed environment, from students to senior administrators
  • Experience in an AV Production or Support environment
  • Demonstrate familiarity with Apple and Microsoft technologies
  • Familiarity with data security practices
  • A pleasant and collegial personality consistent with the mission of a service-oriented unit
  • Zealous attention to customer needs; obsessive commitment to positive engagement and follow-through; a burning need to improve the quality of services; both the ability and the rabid determination and to deliver service

Ellucian provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Ellucian complies with all laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.  Ellucian expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Ellucian employees to perform their job duties may result in discipline up to and including discharge.

Nearest Major Market: Las Vegas

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