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Ellucian Colleague Application Services Director-MUST HAVE EXP WITH COLLEAGUE - REMOTE/TRAVEL


Cleveland, OH, US

Req ID:  1669
Level of experience:  Senior Level
Remote:  Yes
Travel Required:  75%-100%

Employee Type:  Full - Time 




Ellucian designs technology that powers the educational mission of colleges and universities around the world. Inspired by that goal, Ellucian employees thrive as part of a high-performing global team committed to delivering a modern, connected, industry-leading experience for today’s students and higher education institutions. More than 2,500 institutions in 50 countries around the world look to Ellucian for the ideas and insights that will move education forward, helping people everywhere discover their futures through learning.





Day to day responsibilities:


  • Provides management and hands-on technical expertise for the enterprise applications support services of the institution which may include a team comprised of Ellucian employees and client staff by performing the following duties, including but not limited to:
  • Plans, directs, and coordinates activities in the selection, implementation, management and maintenance of enterprise applications technology projects to ensure project goals are accomplished. 
  • Consults with management and reviews and presents project proposals to determine goals, time frame, funding limitations, and procedures for accomplishing administrative computing project, staffing requirements, and allotment of resources. 
  • Develops project plans specifying goals, strategy, staffing, toolsets, scheduling, identification of risks, contingency plans and allocation of available resources.
  • Formulates and defines technical scope and objectives of application projects with a variety of technology staff and client end user constituencies.  Identifies and schedules project deliverables, milestones and required tasks.  Coordinates assignment of project personnel.  Assigns duties, responsibilities, and scope to project personnel.  Directs and coordinates activities of project personnel to ensure project progresses on schedule and within budget parameters.
  • Establishes standards and procedures for project reporting and documentation.  Creates status reports and modifies schedules and plans as required.  Prepares project status reports and keeps management, clients, and others informed of project status and related issues.  Confers with project personnel to provide technical advice and resolve problems.  Coordinates and responds to requests for changes from original specifications.  Monitors project results against technical specifications.  Develops and maintains technical and project documentation.  Develops quality assurance test plans and testing.  May present project status to the client management team, various committees and Boards of Trustees.
  • Consults with clients to gather information about application programming needs, objectives, functions, features, and input and output requirements.
  • Analyzes, defines, and documents requirements for data, workflow, logical processes, hardware and operating system environment, interfaces with other systems, internal and external checks and controls, and outputs.
  • Writes and maintains technical specifications.
  • Customizes and codes screen layouts, graphical user interfaces, printed outputs, and interfaces with other systems.
  • Converts designs and specifications into computer code. Compiles code into programs and corrects errors detected in compile process. Creates test transactions and runs tests to find errors and confirm programs meet specifications.
  • Consults with client to prototype, refine, test, and debug programs to meet needs.
  • Writes and maintains documentation to describe program development, logic, coding, testing, changes, corrections, installation and operating procedures.




  • Bachelor’s degree, or other advanced degree beyond the Bachelor’s Degree from an accredited college or university; minimum of five years of experience in the implementation and maintenance of a higher education industry leading enterprise applications environment that would include human resources, financials, student and alumni information systems; or equivalent combination of education and experience.
  • Experience providing functional or technical support for Ellucian’s Colleague ERP.
  • Experience with 3rd party reporting tools such as Microsoft SSRS, Argos, ODS, Tableau, Informer.
  • Higher Education background and knowledge with 6 years or more of related experience desired.
  • Has obtained expert knowledge in multiple modules/disciplines in ERP applications, related 3rd-party products, and/or other systems over 5+ years. 
  • Has broad-based, in-depth knowledge and hands-on experience implementing ERP and/or other systems.
  • Excellent time-management, planning and interpersonal skills.
  • Effectively manage scope and customer expectations on individual assignments.
  • Must have the ability to work effectively with end-users, gain their confidence, understand their technical and operational needs and translate them into viable technical solutions. Superior verbal and written skills, encompassing complete understanding on the English language with exceptional communications skills. Strong organizational and leadership skills.
  • Ability to define problems, collect data, establish facts and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. Specific vision abilities required by this job include close vision.


Desired skills, knowledge, and experience:


  • Experience with Microsoft SQL Server
  • Project Management experience a PLUS



Ellucian provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Ellucian complies with all laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.  Ellucian expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Ellucian employees to perform their job duties may result in discipline up to and including discharge.

Nearest Major Market: Cleveland

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