Share this Job

Banner SIS Enterprise Applications Director


Danvers, MA, US

Req ID:  547
Level of experience:  Mid-Career
Remote:  No
Travel Required:  None

Employee Type:  Full - Time 




Ellucian helps education institutions thrive in an open and dynamic world. We deliver a broad portfolio of technology solutions, developed in collaboration with a global education community, and provide strategic guidance to help education institutions of all kinds navigate change, achieve greater transparency, and drive efficiencies. More than 2,500 institutions in 50 countries around the world look to Ellucian for the ideas and insights that will move education forward, helping people everywhere discover their futures through learning.



General Statement of Duties:


Oversees operational management and support of enterprise applications for the college’s ERP and interrelated systems.  This position reports to the AVP of Information systems and will have two direct reports.   Responsible for project management and coordination of college services that integrate with the Banner ERP system including but not limited to:  College Portal, Administrative Systems, external reporting, internal reporting systems, library systems and Academic/LMS systems.  Provide leadership to develop and guide staff and work with senior management on establishing professional development goals.  Analyze user requests, objectives, requirements, and procedures prior to developing solutions or improving existing computer system(s).


Position Responsibilities

  • Providing support and strong management for the system administration of the Banner ERP and the daily support of the University’s ongoing evolution of its implementation and integration with disparate systems.
  • Consults with supervisor, IT systems staff, and end users develop functional design specifications and gathers information about: program intent, functions, features; data requirements, input requirements, and output requirements; internal and external checks and controls; hardware and operating system environment, and interfaces with other systems.
  • Providing strong leadership for and management of the administrative systems staff including meeting regularly to review progress of work, resolution of problems, and ensure that standards for quality and quantity of work are met.
  • Work with management throughout the college on planning of strategic priorities and annual work / tactical plans
  • Acting as a strong leader providing good customer relationship skills and presence in managing the client’s ongoing evolution of its modernization efforts.
  • Consulting with management and reviewing project proposals to determine goals, time frame, funding limitations, procedures for accomplishing administrative computing projects, staffing requirements, and allotment of resources.
  • Effectively managing projects and resources using strong project management skills to articulate project demands, recommend priorities to support groups and committees, and provide frequent project updates while adhering to established timelines.
  • Developing and implementing ERP and associated administrative systems change management, communication planning, testing procedures, and programming documentation.
  • Providing client liaison and technical support for administrative applications.
  • Supporting departmental staff and administration with the identification, evaluation, selection, support and maintenance of systems solutions.
  • Providing systems analysis, problem solving support, and necessary programming support to provide efficient and effective use of administrative information systems in support of Client’s goals and objectives.
  • Providing maintenance, appropriate use, production and problem solving support, and ad-hoc reporting support.
  • Implementing quality assurance methodologies for change management and problem management.
  • Meeting with users and staff to determine the impact of proposed changes in hardware or software for users.
  • Assisting with the evaluation of third party software and hardware to determine usefulness and compatibility with existing technology.
  • Evaluating proposed information technology projects to assess adequacy of existing hardware and recommend purchase of new equipment and software as required.
  • Assist with planning and managing data storage and archival operations and solutions.
  • Reviewing maintenance contracts for hardware and software and making recommendations to the AVP of Information Systems and CIO as appropriate.
  • Planning and assisting the CIO and AVP of Information Systems in developing day-to-day policies and procedures to promote successful performance of administrative computer operations.
  • Establishing technical and implementation standards to promote the long-term, cost effective management and support of the currently installed administrative systems.
  • Planning, designing and implementing the integration of other data sources into the Oracle or ODS warehouse on a project by project basis, as funded by client.
  • Reporting to the AVP of Information Systems in providing leadership and employee management on site and associated campuses.
  • Supporting the AVP in directly managing OIT employees at the client locations.
  • Carrying out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
  • Other duties as assigned and in support of the client relationship.


*Position Requirements

  • Bachelor’s degree from a four-year college or university; or 7-10 years related experience and/or training; or equivalent combination of education and experience. Graduate degree is desirable.
  • Solid functional and technical knowledge of the Banner ERP.
  • Scripting language (C, C+, PLSQL, etc.)
  • Knowledge of Redhat Linux and Windows server platforms
  • Varied and strong technical background that would include implementation of higher education administrative systems or business management systems.
  • Strong Project Management skills, PM preferred.
  • Excellent verbal and written communications skills
  • Specific understanding of industry trends and standards required.
  • Strong end user orientation.
  • Strong work ethic.
  • Must be a team player and strong on collaboration.
  • Solid organizational skills, ability to work with staff, faculty, and administration at all skill and management levels.
  • Sound strategic thinking skills and ability to work with client senior management team in an effective manner.
  • Higher education experience in an IT management role.
  • Proven track record as a leader.



  • Cognos reporting knowledge
  • Experience in a  community college setting
  • Familiarity with Dell Boomi or other middleware transformation tools
  • Project management training and experience
  • Experience with Ellucian integration components including E-learning / ILP and BEP.



Ellucian provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Ellucian complies with all laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.  Ellucian expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Ellucian employees to perform their job duties may result in discipline up to and including discharge.

Nearest Major Market: Boston

Apply now »