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Senior Banner Functional Consultant - (Degree Works, CRM Recruit) - REMOTE


Houston, TX, US

Req ID:  2170
Level of experience:  Senior Level
Remote:  Yes
Travel Required:  0%-25%

Employee Type:  Full - Time 


At Ellucian, we’re motivated by a mission. Higher education is facing profound change. Shifting demographics and cultural perceptions, combined with declining support and rising expectations, are forcing colleges to do more with less. That’s where we come in. As true believers in the power of education to transform lives, we’re dedicated to helping all our customers thrive—not just survive—in these challenging times by transforming their institutions from the traditional paper-based colleges of yesterday to the agile, connected campuses of today. From cloud solutions built on world-class infrastructure to powerful analytics that drive successful planning, we lead the industry in building enterprise-class solutions tailored to institutions around the world.


Our passion and commitment for learning and continuous improvement drive us internally, too. From professional development to flexibility and work-life balance, we give our global employees the tools they need to succeed so we can all grow together.



This position is 100% remote and will provide support to Prairie View A&M University.


The successful candidate will add value by:


  •     Working with users in all administrative departments to assess, recommend, build, deliver, train and support solutions to emerging business needs, primarily by implementating and using the Banner ERP system, and numerous other administrative software solutions integrated with it such as Banner, Degree Works, Recruit, Advise, and Luminis.
  •     Consulting with end users, supervisor, systems analysts, programmers, application engineers and external entities to gather information about customer business processes and the systems used to enhance their effectiveness and efficiency, compliance and controls, automation and integration and overall customer satisfaction.
  •     Designing or writing program specifications and other documentation based on consultations with supervisor, system analysts, programmers, end users and others.
  •     Converting designs and specifications into PL/SQL, SQL, Java, HTML5 or other common languages
  •     Writing SQL against the Banner and other SQL databases and using it to construct reports using Excel, Argos, Forms Fusion, and other reporting tools
  •     Developing robust test plans and leading in their execution to find and correct errors and to confirming that solutions being delivered meet requirements and specifications.
  •     Writing and maintaining documentation of changes to procedures, computer code, programs, and specifications.
  •     Possessing ability to read, analyze and interpret general business periodicals, professional journals, technical procedures or governmental regulations.
  •     Possesing the ability to write reports, business correspondence, develops process flow and procedure diagrams and manuals.  Additionally, possess the ability to effectively present information and respond to questions from supervisor, other managers, clients, customer and the general public.
  •     Providing technical assistance by triaging and responding to inquiries and reports related to errors, problems, or general questions with delivered solutions.
  •     Training end users or technical support staff to use and support programs.
  •     Assisting with the modification and maintenance of the Banner product.
  •     Mentoring less experienced analysts.
  •     Communicating overall status of assignments to supervisor and other managers and preparing and submitting all required status reports as required by supervisors, managers, and customers.


Required Skills/Knowledge/Experience:

  •     Bachelor’s degree from four-year college or university; or at least five years related experience and/or training; or equivalent combination of education and experience, including two years in area(s) of higher education.
  •     Demonstrated experience in successfully implementing, maintaining, managing and supporting Ellucian Banner ERP systems for Higher Education (college/university) clients; and gaining and keeping client trust.
  •     Experience using SQL, especially with the Banner database. Familiarity and experience with programming languages.
  •     Demonstrated experience with DegreeWorks inclusive of scribing and systems management
  •     Demonstarted experience with other software solutions typically used by administrative units in a higher education setting. For examples, Advise, Recruit, Luminis Canvas.
  •     Experience working with a broad range of higher education administrators including vice presidents, deans, directors, faculty, and students.  
  •     Demonstrated project planning and execution experience required.
  •     Knowledge of higher education core business processes for student and admissions required.
  •     High degree of creativity with a “can-do” attitude; display high degree of professionalism.
  •     Ability to iteratively set and change priorities amongst multiple competing constituencies, projects and resources.
  •     Strong team building and excellent interpersonal skills.
  •     Excellent written and verbal communication skills.


Desired Skills/Knowledge/Experience:


  •     Knowledge of Ellucian ETHOS model and/or API development a definite plus.
  •     Experience supporting DegreeWorks, Ellucian Recruit, Ellucian Advise other higher education student and admissions systems
  •     Experience with third-party products such as UC4 / Automic, ARGOS, FormFusion, Intellicheck, TouchNet, Canvas are highly desired.
  •     Experience with MS Office 365, MS Teams, Skype for Business, and SharePoint for office productivity and collaboration.



Ellucian provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Ellucian complies with all laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.  Ellucian expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Ellucian employees to perform their job duties may result in discipline up to and including discharge.

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