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Senior Solutions Architect - Salesforce Lightning


Bengaluru, KA, IN

Req ID:  2022
Level of experience:  Mid-Career
Remote:  No
Travel Required:  None

In light of COVID-19, we recognize the uncertainty that you are probably experiencing right now on how to balance your work and home life commitments while also looking for a new job! Please know that we understand, as we’re trying to figure it out too!


To ensure the health and well-being of our employees, we are requiring all employees to work remotely at this time. While you may not be able to meet your team in person yet, the good news is we are still interviewing & hiring as we have always had a supportive & flexible global and remote culture that creates great connections through Zoom & Slack.


We believe in the #poweroftogether.


At Ellucian, we’re motivated by a mission. Higher education is facing profound change. Shifting demographics and cultural perceptions, combined with declining support and rising expectations, are forcing colleges to do more with less. That’s where we come in. As true believers in the power of education to transform lives, we’re dedicated to helping all our customers thrive—not just survive—in these challenging times by transforming their institutions from the traditional paper-based colleges of yesterday to the agile, connected campuses of today. From cloud solutions built on world-class infrastructure to powerful analytics that drive successful planning, we lead the industry in building enterprise-class solutions tailored to institutions around the world.


Our passion and commitment for learning and continuous improvement drive us internally, too. From professional development to flexibility and work-life balance, we give our global employees the tools they need to succeed so we can all grow together.


Job Responsibilities & Requirements


  • Partner with the Solution architect and Sr. Business Analyst to set the vision and standards for the development and integration of the Salesforce.com solution
  • Design, code, unit test, system test, performance test, debug, implement, and support Salesforce.com application and integrations.
  • Design & implement APIs and web-based interfaces utilizing Apex code, Web Services, etc…
  • Ensure Production CRM support team follows best practices when architecting, programming or documenting solutions. This includes creating standards and documentation and leveraging processes to ensure all development staff follow the same
  • Assist in resource allocation and planning through project planning, staff hiring, staff supplementation and/or outsourcing initiatives
  • Work closely with the Customer Solutions Team champions, implementation partners, 3rd party vendors and other technology teams to ensure appropriate infrastructure selection, maintenance, policies and procedures are in place to support the CRM application environment.
  • Communicate development status on a regular basis to stakeholders and escalating any identified risks
  • Recommend cost effective technology solutions for business challenges
  • Ensure the on-time delivery of enhancements or modifications to ongoing production CRM systems.
  • Experience architecting complex large-scale systems incorporating packaged and custom applications
  • Help manage a team of developers and admins in our Bangalore office



  • At least eight years systems development and integration experience in which at least four years have been in a management role
  • At least five years of Salesforce.com development experience as well as experience in systems integration environments with large, complex third party solutions coupled with proven expertise integrating solutions with other applications within the overall technology environment
  • At least 3+ years development experience developing in multi-tier environment, preferably using Java
  • Demonstrative success with at least one large Salesforce.com implementation/integration project
  • Excellent knowledge of Salesforce.com architecture and data model
  • MDM experience a plus
  • Demonstrated team building and project management skills.
  • Proven management and mentorship of development team direct reports preferred
  • Experience in Agile development methodologies
  • Saleslogix experience a plus

Additional knowledge, Skills and Abilities

  • Detail-oriented, organized, and possess good writing and communication skills
  • Ability to operate effectively, and with a sense of possibility, in a fast-paced, deadline-driven environment
  • Excellent mentor and coach


 Required Skills/Knowledge/Experience


  • Experience with Salesforce Lightning
  • Salesforce Admin, Salesforce platform developer 1 certification must
  • Previous CRM experience
  • Previous business analyst role 
  • Project management and task organization skills
  • Excellence in providing end user support
  • Experience of Salesforce data structures and data modeling
  • Experience with Salesforce.com security model 
  • Knowledge of Salesforce Integration Patterns
  • Experience supporting large-scale Salesforce environments (sandbox and production)
  • Experience with Salesforce Sales Cloud and Service Cloud
  • Excellent written and verbal communication skills
  • Should be able to provide solutions to problems
  • Should be able to handle the project end-to-end
  • Ability to manage multiple projects simultaneously and meet deadlines
  • Ability to communicate technical information to non-technical users



Ellucian provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Ellucian complies with all laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.  Ellucian expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Ellucian employees to perform their job duties may result in discipline up to and including discharge.

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