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Senior Cloud Engineer

Location: 

Bengaluru, KA, IN

Req ID:  754
Level of experience:  Mid-Career
Remote:  No
Travel Required:  0%-25%

Employee Type:  Full - Time 

 

 

 

Ellucian designs technology that powers the educational mission of colleges and universities around the world. Inspired by that goal, Ellucian employees thrive as part of a high-performing global team committed to delivering a modern, connected, industry-leading experience for today’s students and higher education institutions. More than 2,500 institutions in 50 countries around the world look to Ellucian for the ideas and insights that will move education forward, helping people everywhere discover their futures through learning.

 

 

Posting Title: Cloud Engineer (Network with AWS)

Functional Area: Cloud Operations

Job Location: India-Bangalore

 

Position Responsibilities:

At Ellucian, we are seeking new talent to join our Cloud team. If you are a trained, motivated Network Engineer with Cloud experience (AWS preferred) and are interested in a career delivering innovative solutions to our growing client base in higher education, then this is your ideal opportunity!

 

You will work with diverse technologies on a team of highly skilled Network Engineers responsible for the end-to-end ownership of the design, deployment, sustainability, performance, tuning, security and day-to-day operations of our current and next generation infrastructure networks. You will be responsible for documenting your tickets and projects, along with crafting troubleshooting guides and establishing best operating practices. You will work with external vendors to diagnose problems. Additionally, the Network team is responsible for performing changes to maintain the reliability of the network as it grows. This is a mix of engineering and operations role with strong customer focus for a global, world-class SaaS provider operating 24x7x365.

 

Position Requirements:

Required skills:

  • 5+ years of enterprise scale Network operations experience
  • 2+ year of hands-on operational experience with Amazon Web Services (AWS). AWS Certification a strong plus.
  • Demonstrated proficiency in network administration in large datacenter environment – DNS/DHCP, Load Balancing (F5 Networks, AWS ELB), Firewalls (Cisco Systems, Juniper Networks), IDS/IPS, IPSEC VPN), Cisco Router Configuration
  • Proficient with deployment and management of AWS services - including but not limited to: VPC, Route 53, ELB, EBS, EC2, S3
  • AWS Direct Connect experience strongly preferred
  • In-depth knowledge of and experience implementing dynamic IP routing protocols (BGP, OSPF, EIGRP, MPLS)
  • Excellent network latency analysis, performance monitoring and troubleshooting skills
  • Good automation scripting ability (Bash/Shell, Python, Terraform)

 

  • Exceptional problem solving skills
  • Experience in multi-region, multi-tenant environments a plus
  • Experience in enterprise scale networks within cloud environment delivering SaaS solutions
  • ITIL Knowledge (Incident, Change and Problem Management) and tools (ServiceNow)
  • Manage multiple projects simultaneously and able to adapt to changing business needs
  • Work well with cross functional global and remote teams
  • As required, work weekend coverage (shifted 5 day work week) and/or handle critical incidents after hours through an on-call model

 

Desirable skills:

  • Linux systems administration
  • Experience with IP Address Management (IPAM) systems (Infoblox, TCPWave)
  • Network health monitoring tools (CloudWatch, SolarWinds, LogicMonitor)
  • Understanding of Software Defined Networking

 

Education/Certifications: 

  • Bachelor’s degree in a related field
  • Cisco CCNA or CCNP Certification
  • AWS Certification preferred
  • ITIL Foundation Certification v3 (a plus)

Ellucian provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Ellucian complies with all laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.  Ellucian expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Ellucian employees to perform their job duties may result in discipline up to and including discharge.

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