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Senior Business Analyst - Successfactors HRIS


Bengaluru, KA, IN

Req ID:  2176
Level of experience:  Mid-Career
Remote:  No
Travel Required:  None

Employee Type:  Full - Time 


At Ellucian, we’re motivated by a mission. Higher education is facing profound change. Shifting demographics and cultural perceptions, combined with declining support and rising expectations, are forcing colleges to do more with less. That’s where we come in. As true believers in the power of education to transform lives, we’re dedicated to helping all our customers thrive—not just survive—in these challenging times by transforming their institutions from the traditional paper-based colleges of yesterday to the agile, connected campuses of today. From cloud solutions built on world-class infrastructure to powerful analytics that drive successful planning, we lead the industry in building enterprise-class solutions tailored to institutions around the world.


Our passion and commitment for learning and continuous improvement drive us internally, too. From professional development to flexibility and work-life balance, we give our global employees the tools they need to succeed so we can all grow together.



Seeking a highly motivated, team-oriented professional in a Senior IT Analyst role that is pivotal to the support of Ellucian’s Enterprise Business Technology on the SuccessFactors platform. This role is responsible for the configuration, maintenance and administration of HR Systems, primarily SAP Success Factors. This role also supports our HRIS strategy which includes all HR related systems, applications and processes. 


Job Responsibilities & Requirements


  • Serve as technical subject matter expert and “super user” for HR systems applications and practices 
  • Manage the governance of HR systems regarding system changes, role-based permissions, assess impacts and priorities 
  • Administer new system releases/upgrades and utilize these to identify opportunities to improve existing processes  
  • Administer delivery, documentation and support of configuration and integration/interfaces for both new functionality and enhancements 
  • Enforce the appropriate development and execution of internal/external controls and compliance 
  • Administer appropriate quality control over HR systems including maintenance of test scenarios and appropriate execution of testing for various changes 
  • Project Management responsibilities in support of IT and business objectives, including planning, task, risk & quality management, issue tracking and resolution, prioritization, and communications 
  • Act as liaison and business partner between users and service providers on system issues and projects. This includes system configuration, system maintenance and modifications, system optimization, and operational/functional issues 
  • Proactively collaborate with business partners to understand requirements/needs, and implement process and systems to continuously meet those needs 
  • Maintains data integrity in systems through pro-active means (audits, queries, etc.) 


Required Skills/Knowledge/Experience


  • 5-7 years of experience in a technology related role 
  • Working experience with Success Factors EC module and the administration of other Success Factors modules required 
  • Certification in SuccessFactors modules preferred 
  • Working knowledge of SuccessFactors workbooks and prior experience using SuccessFactors community required 
  • Familiarity with integration platforms and data transfer methods including SuccessFactors Integration Center preferred 
  • Ability to make recommendations for senior management 
  • Prior experience with SuccessFactors implementations and post go-live support desired 
  • Critical and structured thinker with a high level of attention to detail and organizational skills 
  • Strong analytical, problem-solving and decision-making capabilities  
  • Data driven mentality with a bias towards thoughtful action 
  • Advanced Excel & Power Point skills  
  • Team player with the ability to multi-task and work in a fast-paced, global environment  
  • Ability to work in a collaborative, team-oriented environment 



Ellucian provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Ellucian complies with all laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.  Ellucian expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Ellucian employees to perform their job duties may result in discipline up to and including discharge.

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